Withdrawal & notification
Basic information on withdrawal from consumer contracts and contact for your notice.
Basic principles in Germany
Covered distance service contracts generally provide a 14-day withdrawal right without giving reasons. For services, the period starts at contract conclusion, but not before proper notice. The starting date, consequences and statutory exceptions depend on the specific service. Complete contract-specific information is supplied before conclusion; this overview does not replace it.
Basic principles in Türkiye
Services covered by Turkish distance-contract rules generally provide a 14-day period from contract conclusion. Statutory exceptions, such as certain immediately supplied electronic services or services started early with consumer approval, are assessed and explained before the specific agreement. Visiting this website or requesting a demo does not create a blanket waiver.
Send a notice
Send an unambiguous withdrawal statement to THE BARK, Vedat EGE, Helmholtzstr. 173, 46045 Oberhausen, Germany, or info@the-bark.de. Include your name, the relevant service, contract date and reply details. The optional example below may be copied into an email or letter; using it is not mandatory.
Optional notification example
To THE BARK, Vedat EGE, Helmholtzstr. 173, 46045 Oberhausen, Germany; info@the-bark.de. I hereby withdraw from my contract for the following service: [Service / reference]. Contract concluded on: [Date]. Name and address: [Details]. Date: [Date]. Signature: [Only for paper notices].